Big ambitions. Better workflows.

CRM · AUTOMATION · AI AGENTS

Less chasing.
More growing.

Your enquiries, conversations and follow-ups.
Finally working together.

We connect your tools and build practical CRM, WhatsApp and AI workflows, so your team can focus on the people behind the leads.

Built for businesses in India. Ready for beyond.
A BETTER WAY TO WORK ILLUSTRATION
NEW ENQUIRY“Hi, can I get a demo?”WhatsApp · just now
LEAD CAPTUREDWebsite enquiryAdded to the right pipeline
WD
Everything, connected.
CRM UPDATEDNew lead → QualifiedOwner + next action assigned
GOOD WORKFLOWS CONNECT THE WHOLE JOURNEY
Capture→ Qualify→ Follow up→ Stay connected
Coaching institutesClinicsReal estate teamsD2C brandsManufacturersService businessesTravel agenciesFitness studios
Capture every enquiryReply in minutesGive every lead an ownerQualify on WhatsAppRemind the teamConfirm bookingsCall back every missed callSee the whole pipeline

START WITH THE PROBLEM

Where does your day
get stuck?

Pick the one that sounds most like your business.

SOUND FAMILIAR?

The enquiry came in.
The follow-up never did.

Someone replied on WhatsApp. Someone else made a note. By the next morning, nobody knows who was meant to call.

A WORKFLOW WORTH BUILDING

One lead. One owner. A clear next step.

Capture the enquiry, assign it, set a follow-up and give your team a shared view of what happens next.

SEE THE DIFFERENCE

Same enquiries.
Decoded.

Drag the line to compare an ordinary Tuesday with the same day once a workflow is in place. An illustration with sample names, not a client account.

TODAY
Hi, is the weekend batch still open?WhatsApp, 26 hours agoUNANSWERED

Did anyone call yesterday’s ad lead?

Not me. Check the sheet?

Team group, 9:42 PM
NAMESOURCEOWNERSTATUS
RohitForm?–
MeeraAd?Called?
+91 98•••Call?–
3 missed callsNo callback yet
Call back Sunita!! (which number?)
First reply: 1–2 days
DECODED
NEW 2
RohitWebsite formAK Auto-reply in 2 min
+91 98•••Missed callPS WhatsApp reply sent
CONTACTED 1
MeeraMeta lead adPS Call at 4:30 PM
QUALIFIED 1
Weekend batchWhatsApp enquiryAK Demo Sat, 11 AM
WON 1
SunitaCallback Enrolled
First reply in minutes Every lead has an owner Every missed call gets a reply
Today: enquiries scattered across chats, sheets and sticky notes.Decoded: one pipeline, with an owner and a next step for each.

WHAT WE SET UP

Useful on day one.
Built to keep working.

Start with one bottleneck. Add the systems that make the rest of your work feel easier.

01

A CRM your team uses

Bring enquiries, owners, conversations and next steps into one organised sales process.

  • Pipelines & lead routing
  • Tasks, reminders & team training
02

WhatsApp that follows through

Answer common questions, capture useful details and pass the conversation to the right person.

  • Enquiry qualification & shared context
  • Consent-based reminders & follow-ups
Try the conversation
03

AI voice, with a purpose

Build calling workflows for appointment requests, enquiries, reminders and confirmations.

  • Clear scripts & defined boundaries
  • Call summaries & human handovers
Explore the voice demo
04

Tools that talk to each other

Move information between your forms, CRM, inbox and business tools without the copy-paste relay.

  • Integrations & business API connections
  • n8n workflows where they fit the job
05

More from every enquiry

Give the interest you already receive a clear path from first question to the next conversation.

  • Lead capture & source tracking
  • Reactivation of opted-in contacts
06

Visibility after go-live

See where work is moving, where it gets stuck and which part of the workflow needs attention.

  • Practical dashboards & team adoption
  • Scoped maintenance & improvements

WHATSAPP AUTOMATION

A conversation
that goes
somewhere.

From “Hi, interested” to a useful next step. See how an enquiry can become a qualified lead, a confirmed order or a booking request.

Interactive sample conversation. No WhatsApp message is sent. A production setup is connected to your business account.

Example AcademyAutomation demo
SAMPLE
Today · illustrative conversation
BEHIND THE CONVERSATIONYour CRM gets the context.

Play a scenario to see the next action.

AI VOICE WORKFLOWSAMPLE
Ready for a sample conversation

TRY THE DEMOListen with sound, or follow the sample transcript here.

Simulated call · optional device voice · no microphone needed

AI VOICE AGENTS

Give the next call
a clear
next step.

A useful voice agent knows what to ask, what to record and when to involve your team.

Ask the useful questionsCapture the details your team needs.
Keep the contextSave the summary and agreed next action.
Bring a person inRoute exceptions and sensitive requests.

Languages, calling availability and usage costs depend on the selected provider and setup.

CONNECT WHAT YOU ALREADY USE

Your tools.
A better
connection.

A form shouldn't end in a spreadsheet nobody checks. A conversation shouldn't disappear when someone goes on leave.

We map the handovers and connect the right tools around a clear process.

WhatsApp Instagram & ads Website forms Email
CONNECTED
WORKFLOWS
MrNeo CRM Calendars n8n & APIs Reports

Examples of connections we can scope. Availability depends on your accounts, plans and API access.

REAL-WORLD SITUATIONS

Different businesses.
Familiar bottlenecks.

Explore practical scenarios. These are illustrative workflows, not claims about completed client projects.

COACHING & EDUCATION

The late-night enquiry.
The next-day silence.

A student asks about a course at 10:30 PM. The counsellor is offline, and the enquiry gets buried before the next working day.

WHAT TO MEASURE

Response time, qualified enquiries and counselling appointments.

HOW THE WORKFLOW COULD HELP
  1. 01
    Capture the enquiry

    Bring the WhatsApp or ad enquiry into the CRM.

  2. 02
    Ask the right questions

    Collect course interest, preferred batch and timing.

  3. 03
    Give the counsellor context

    Assign the lead and create the next callback task.

MAKE THE BUSYWORK VISIBLE

The little tasks
add up.

Two quick estimates from your own numbers: the time your team spends on one repeated task, and the enquiries that wait too long for a reply.

This estimates current manual effort. It isn't a promise of time saved; exceptions, reviews and maintenance still take time.

22hours / month

spent on this one repeated task

HOW WE WORK TOGETHER

Start focused.
Build with your team.

A clear path from “this is taking too long” to a workflow people use.

01↗

Decode the problem

Walk through your current process, tools and handovers. Choose one bottleneck and agree on what success would look like.

You get: a focused workflow scope
02↗

Build. Test. Refine.

Configure the workflow and test normal cases, exceptions and handovers together before it goes into everyday use.

You get: a tested setup & walkthrough
03↗

Make it stick

Train your team, document the process and agree on support. Review how the setup is being used and improve it where needed.

You get: ownership & a support plan
Your tools & accounts stay yours. Scope and costs agreed upfront. People stay in the loop.

SIMPLE, UPFRONT PRICING

Pick a starting point.
Grow from there.

One-time setup fees, agreed in writing before we start. Your software, messaging and calling stay in your own accounts, billed by providers at cost.

Not sure where to start?

2 weeks

Lead Capture

Every enquiry captured, assigned and answered.

From₹25,000one-time + GST
  • Forms, Meta lead ads and WhatsApp in one CRM
  • Every lead auto-assigned to the right person
  • Instant WhatsApp reply to the customer
  • Follow-up reminders and lead-source tracking
Scoped

Connected Ops

Your CRM, WhatsApp and business tools working as one.

From₹1,50,000one-time + GST
  • Everything in Follow-up Engine
  • Accounting, booking or store integrations
  • n8n workflows and data migration
  • Optional AI voice pilot

Our 30-day promise. If your team isn’t using the setup 30 days after go-live, against the goal we agreed in your scope, we fix it free.

MORE DETAILS, WHEN YOU NEED THEM

All fees exclude 18% GST. Your final price is confirmed in a written scope after the first call.

CLIENT STORIES

Good work deserves
a real story.

Our public story collection is just beginning.

Client testimonials will be shared here with permission. In the meantime, explore our demos and ask for a walkthrough built around your business.

A FEW GOOD QUESTIONS

Clarity
before
commitment.

Still have something on your mind?

Ask us directly
We already have a CRM. Can you work with it?

We begin with your current tools and process. If your CRM provides the access and features the workflow needs, we can build around it. MrNeo CRM is an option we can demonstrate; a change of platform is discussed only after reviewing your requirements.

We need more leads. Will automation solve that?

Automation can improve enquiry capture, response, follow-up and reactivation of contacts who have opted in. Creating new demand still needs an offer, audience and acquisition strategy. We first work out whether the bottleneck is lead volume, lead quality or conversion.

Are these live WhatsApp and AI voice agents?

The on-page demos are interactive illustrations using sample data. They don't send messages, make calls or connect to a live CRM. A production workflow needs your authorised business accounts, the selected providers and a tested integration.

Can the agents use Hindi or Hinglish?

We can scope Hindi, English or Hinglish workflows where the selected provider supports them. We test the actual language, pronunciation and handover experience before launch. The sample voice on this page uses a voice available on your device.

What happens when a customer needs a person?

Human handover is part of the workflow design. We define the triggers, who receives the conversation, what context is passed on and what happens if nobody is immediately available.

What does it cost, and what do I need to buy?

Setup starts at ₹10,000 for WhatsApp API Setup and ₹25,000 for our Lead Capture package; see Pricing for everything else. Software subscriptions, messaging, AI and calling usage are billed by providers in your own accounts. We explain the expected setup and recurring costs before you commit, and care plans are optional.

How long does setup take?

It depends on what we set up. WhatsApp API Setup takes about a week, Lead Capture about 2 weeks, WhatsApp Automation 2–3 weeks and the Follow-up Engine 3–4 weeks. Connected Ops is scoped to your systems, and an AI Voice Pilot is tested on real calls for 30 days. Your written scope confirms the timeline before we start.

Who owns the accounts and the data?

You do. Your CRM, WhatsApp, AI and calling accounts are in your business’s name, and providers bill your own card at cost. We never resell or mark them up. We work with the access you give us and remove it when the work ends.

What if my team doesn’t use the new setup?

That’s covered by our 30-day promise. If your team isn’t using the setup 30 days after go-live, against the goal we agreed in your scope, we fix it free.

What support do you offer after go-live?

Care plans are optional and run month to month. Care Basic (₹5,000 a month) covers fixes when something breaks: we reply by 8 PM the same working day and fix it within 48 hours. Care Plus (₹10,000 a month) adds 2 small changes a month and a monthly review call. Prices exclude 18% GST.

Where are you based, and do you work outside India?

We’re based in Noida, Uttar Pradesh, and work remotely with businesses across India. We can also discuss projects with businesses overseas, and agree on time zones, availability, communication and the scope of support before starting.

What happens after I request a demo?

We review your business details and pain points, then contact you to arrange a suitable time. The form requests a conversation; it doesn't automatically reserve a calendar slot.

LET'S DECODE YOUR WORKFLOW

Tell us where work gets stuck.
We'll start there.

One useful conversation. A clearer idea of what to build next.

Less chasing. More growing.

STEP 1 OF 2 · YOUR BUSINESS

Let's meet your business.

Share your details and we'll get in touch to arrange a demo.

Your business and contact details
Fields marked * are required.

YOUR DETAILS

Privacy, in plain language.

When you request a demo, Workflow Decoded receives the contact information, business details and pain points you choose to submit. We use them to respond to your enquiry, arrange a conversation and scope relevant services.

Submissions are saved to our Google Sheet and sent to our business email as an alert. Google, our email provider and our hosting provider process this information to deliver and operate the service. Basic request metadata may be used for security and spam prevention.

This page doesn't add advertising trackers. Your form details aren't saved in browser storage. Session storage only remembers whether you dismissed the demo invitation or the assistant hint. The voice demo can use your device's speech service for its fixed sample script.

Please avoid sending passwords, payment details, customer records or sensitive health information in this form. Contact contact@workflowdecoded.in to request access, correction or deletion of enquiry details, or to ask us to stop contacting you. We keep enquiry information only as long as needed for the enquiry or applicable obligations.

Read the full privacy policy

AFTER GO-LIVE

Care plans

Month to month. Cancel with 30 days’ notice.

Care Basic

Fixes when something breaks. Reply by 8 PM the same working day, fix within 48 hours.

₹5,000/month
Care Plus

Everything in Basic, plus 2 small changes a month and a monthly review call.

₹10,000/month
Care Pro

Everything in Plus, 4 changes a month, one new flow or template, and a quarterly tune-up.

₹15,000/month
AI Voice Managed

Script updates, weekly call-quality checks and a monthly results report.

₹10,000–20,000/month

Prices exclude 18% GST.

ADD WHEN YOU NEED IT

Add-ons

Added to any package or single service.

Extra team training

A live session for new joiners or a new team.

₹3,000/session
Data migration

Your leads and contacts moved from spreadsheets or an old CRM.

₹5,000–15,000
Extra integration

One more tool connected, such as accounting, booking or your store.

₹8,000–20,000

Prices exclude 18% GST. The exact price depends on data volume and the tool’s API access.

PAID TO PROVIDERS, NOT TO US

Running costs

These sit in your own accounts, on your own card. We never resell or mark them up.

ESTIMATED MONTHLY BILL, BEFORE GST₹7,805₹9,210 a month with 18% GST
Rates used in this estimate
WhatsApp marketing message
~₹0.86each
WhatsApp utility or OTP message
~₹0.115each
Reply in a customer-started chat
~₹0.12each
WhatsApp platform
₹999–18,499/month
CRM licence
₹400–2,600/user/month
AI voice minutes
₹3–8/minute
Phone line
~₹0.38/min+ ₹200–1,500/month number

Indicative 2026 rates before 18% GST. Providers change their rates; your quote lists the current ones.